←

ReachWell

🎉 ReachWell Year in Review

12/18/25, 6:31 PM

What we improved in 2025—and what’s coming next

As we head into the holidays, we want to say thank you for being part of the ReachWell community.

This year, we partnered with Briebug and delivered a completely rebuilt Admin Portal focused on making ReachWell simpler to use, easier to manage, and more inclusive—so you can reach people clearly, quickly, and in the language they understand.

Here’s a quick look at what’s new and what’s ahead.

✅ What’s New This Year

🌍 Easier Access for Everyone

ReachWell now meets accessibility standards, helping people with different abilities use the app more easily
The app automatically translates all content in Spanish when a user’s phone is set to Spanish (all languages coming soon)

✉️ Simpler Messaging for Admins

Copy and paste text and images from documents or websites without formatting issues
Customize the text message invite sent to new contacts
App banners automatically resize so they always look great
IPAWS emergency alert support enables any community to alert in the user’s language

📊 Better Insight & Awareness

See whether app messages were received, opened, or clicked

👥 More Power for Group Leaders

Group leaders can create and manage their own groups
Group leaders can now send text messages and phone calls
Group pages can include helpful information, links, and resources

🚧 What’s Coming Next

We’re continuing to build based on your feedback. Coming in the next few weeks:

Improved language translation for clearer messages
A new newsletter and announcement tool designed for mobile phones
A better app experience that helps people join the right groups on their own

Our goal: less setup for admins, better engagement for your community.

🌟 How Partners Are Using ReachWell

Organizations across the country are using ReachWell in meaningful ways:

Early literacy programs are sending reading tips and activities to families (ReadLA!)
Schools and housing providers sending staff and campus alerts (Clayton and Boulder County Housing Authority)
Counties and fire districts sharing emergency information with residents (NE, CO)
Community programs seeing 3x higher event attendance because people actually get the message (El Sistema)

Clear communication leads to stronger participation and safer communities.

👋 Haven’t Logged In Recently?

That’s okay—we know how busy things can be.

If you’d like help getting started, learning what’s new, or exploring ideas for your organization just reply to this email. We’re happy to help!

Thank you for the work you do and for trusting ReachWell to support your community.

Wishing you a restful holiday season and a great year ahead,

Ali and The ReachWell Team